Shareholders holders of shares, banking structures and investment funds | - Forming the corporation's values
- Timely notification
- Risk prevention and management
| - Financial statements (annual)
- Meetings of subscribers (annual/quarterly)
- Official website of the corporation
- Sustainable development ratings (annual)
|
Personnel employees, directors, trade unions | - Occupational safety
- Competitive salaries
- Absence of discrimination and equal rights
- Gender equality
- Professional development investments
- Result acknowledgement
| - Research, surveys (annual/as needed)
- Focus groups (as needed)
- Exchange of specialists (as needed)
- Cooperation with the trade union (regular)
- Intranet, corporate mass media (daily/quarterly)
|
Consumers domestic and international | - Product quality
- Innovations
- Responsible consumption
- Access to information on the products and company
- Social responsibility
| - Corporate website (daily)
- Social media (daily)
- Promotion
- Hotline (daily)
- Tour programme
- Research (as needed)
|
Local communities population of regions where the companies are located, NGOs, funds and associations | - Job creation and tax payment
- Environmental protection
- Social and cultural projects
- Development of volunteering projects
- Partnership
| - Meetings, direct communication, projects (as needed)
- Site tours (daily/on request)
- Report on sustainable development (annual)
- Corporate website, social networks (daily)
|
Authorities and mass media branch-regulating authorities and organisations, media | - Provision of information on activities
- Tax payment
- Observing the law
- Timely request fulfillment
| - Press releases, comments (as needed)
- Press conferences (as needed)
- Representation in management authorities
- Reporting (annual/quarterly)
- Social media (daily)
|
Partners and financial institutions suppliers, distributors, banks | - Fair competition
- Transparent procurement
- Ethical conduct
- Fulfillment of all agreements and liabilities
- Guarantee assurance
- Anti-bribery procedures
| - Official website
- Report on sustainable development (annual)
- Workshops, presentations (as needed)
- Industry fairs (annually/as needed)
|